Privacy Policy
Introduction
At Infinite Engineering Ltd, we are committed to safeguarding and preserving the privacy of our customers, suppliers, and visitors to our website. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR).
Information We Collect
We may collect and process the following data about you:
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Personal Information:
When you interact with us through our website or contact us via phone or email, we may collect the following personal information:- Name
- Email address
- Phone number
- Company details (if applicable)
- Any other information you provide in communications with us
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Website Usage Information:
We may collect details of your visits to our website, including traffic data, location data, and other communication data, for the purpose of improving our site.
How We Use Your Data
We use the information collected in the following ways:
- To process inquiries and provide services to you.
- To respond to your communications and provide customer support.
- To improve our website and ensure content is presented effectively.
- For internal record keeping and legal compliance.
- To notify you of any changes to our services or company.
Data Sharing
We do not share your personal data with third parties, except in the following circumstances:
- Where required by law or to comply with legal obligations.
- If we engage third-party service providers to assist us with business operations (e.g., IT support). In such cases, we ensure that these parties are bound by confidentiality agreements and that your data is handled securely.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When we no longer need your data, it will be securely deleted or anonymized.
Your Rights
Under UK data protection laws, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You may request that we delete your data, provided there are no legal grounds for us to retain it.
- Objection: You have the right to object to our processing of your data under certain circumstances.
- Data Portability: You can request that we transfer your data to another organization in a machine-readable format.
To exercise any of these rights, please contact us using the contact details provided above.
Security of Your Data
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. While we strive to safeguard your personal information, please be aware that no method of transmission over the internet is completely secure.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
Infinite Engineering Ltd
11 Bolton Street,
Bordesley Green,
Birmingham,
B9 4HH
Phone: 0121 773 6190
Email: info@infiniteengineering.co.uk
Alternatively, you can fill out the contact form on our website, and we’ll get back to you as soon as possible.
Business Hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday – Sunday: Closed